Refunds Policy
Your 100% satisfaction is important for us. We offer a 30-day Returns & Exchange Policy:
No returns- on custom products or bulk orders
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund. No refunds besides this.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- For returns, please email info@ezlinq.shop with the subject 'Returns' and include your order number, name and the reason for the return.
- EZLINQ can be permanently locked making whatever info that was on them permanent and non-rewritable. We do not offer any refunds if EZLINQ becomes "Locked" by user
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.